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Department Contact List

Corporate Office

  • 10812 NW Highway 45
  • Parkville, MO 64152

Client Services

Client Services Main

(816) 505-4161 phone

(866) 890-3408 toll free

Full Truckload Pickups /
Shipment Scheduling

Ext. 1

truckload@eshipping.biz

(877) 772-4086 toll free

Less than Truckload Pickups /
Shipment Scheduling /
Expedited Shipments

Ext. 2

pickups@eshipping.biz

(816) 505-7050 fax

(*faxes are received in email format)

Client Care Department /
Shipment Questions
or Concerns

Ext. 3

clientcare@eshipping.biz

(855) 409-1505 toll free

International / Air, Ocean
and Parcel

Ext. 4

intl@eshipping.biz

Carrier Payments

Ext. 5

invoices@eshipping.biz

(Submit Carrier Invoices For Processing)

payables@eshipping.biz

(Payment Status Inquiries)

Billing Questions /
Billing Adjustments

Ext. 6

billing@eshipping.biz

(General Billing Questions)

disputes@eshipping.biz

(Shipments in Dispute)

Freight Claims / Loss or Damages

eShipping eSupport / TMS, Website
and Reports

esupport@eshipping.biz

Payments Only

P.O. Box 842634

Parkville, MO 64184-2634